Account Deletion
We're sorry to see you go. If you'd like to delete your account from both our website and app, please follow the instructions below. Please note that account deletion is permanent and cannot be undone.
Steps to Delete Your Account
1. Request Account Deletion
To initiate the account deletion process, please submit a request by following one of the methods below:
- Via Email: Send an email to help@mockyard.in with the subject line “Account Deletion Request.” Please include the following details in your email:
- Your account email address
- Your username (if applicable)
- Any additional information that might help us identify your account
2. Verification Process
Once we receive your request, we will verify your identity to ensure that the request is legitimate. This may involve sending a confirmation email or asking for additional information.
3. Confirmation and Completion
After your identity is verified, we will proceed with the deletion of your account. You will receive a confirmation email once your account has been successfully deleted.
4. Impact of Account Deletion
- Website: All personal information associated with your account will be permanently removed from our website. This includes your profile information, activity history, and any other data stored in your account.
- App: All personal information and data associated with your account will be permanently removed from our app. This includes any saved preferences, progress, or usage data.
Reinstatement
Once your account is deleted, it cannot be reinstated. If you wish to use our services again, you will need to create a new account.
Questions or Issues?
If you have any questions or encounter any issues during the account deletion process, please contact our support team at help@mockyard.in or through our contact page.
Thank you for using our services. We appreciate your feedback and hope to serve you again in the future.